Shipping policy

Shipping Policy

Thank you for shopping with us! We want to ensure that you have a smooth and enjoyable shopping experience. Below is our shipping policy outlining the details of our shipping process.

Processing Time

All orders are processed within 3-5 business days. Orders are not shipped or delivered on weekends or holidays. If we experience a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery.

Shipping Rates & Delivery Estimates

Shipping charges for your order will be calculated and displayed at checkout. Delivery estimates are as follows:

- Standard Shipping: 5-10 business days
- Expedited Shipping: 2-5 business days
- International Shipping: 10-20 business days (may vary by destination)

Please note that these are estimates and actual delivery times may vary.

Order Tracking

Once your order has shipped, you will receive a confirmation email with a tracking number. You can track your order status through the link provided in the email.

International Shipping

We offer international shipping to select countries. Please note that customs duties and taxes may apply, and these charges are the responsibility of the customer.

Lost or Stolen Packages

We are not responsible for lost or stolen packages. If your tracking information shows that your package was delivered but you cannot find it, please contact your local postal service for assistance.

Returns & Exchanges

If you are not completely satisfied with your purchase, please refer to our Returns & Exchanges policy for more information on how to return or exchange your items.

Contact Us

If you have any questions about our shipping policy, please contact us at info@vivalamor.com. We are here to help!

Thank you for choosing us for your shopping needs!